With a training program that is consulted and integrated from a set of exclusive training programs for managers from the American Institute of Management and Technology (AIMT), learners who complete one of the Director training courses at IABM will receive two valuable certificates simultaneously, including:

Certificate issued by Institute of Accounting and Business Management (IABM)	Certificate issued by American Institute Management & Technology (AIMT)

Module 1: Rise to Leadership

• Knowing the competencies and authorities of a CCO
• Understand culture deeply and then apply your learnings by changing the way your recruiting team operates and even changing the culture of your recruiting teams
• Aware of how innovation helps you to achieve your goals
• Knowing how to conduct an effective professional communication strategy with stakeholders

Module 2: Innovation Management and Boosting Creative Thinking 

• Adopt The Characters of Innovation and explains how these characteristics are self-sustain
• Can use knowledge of the theory to create a road map for addressing critical factors in the design and marketing of product
• Can Learn From the Tech Sector’s Appropriation of Lean Thinking

Module 3: Best Human Resource Management (Các biện pháp Quản trị nhân sự hiệu quả)

• Gain deep knowledge about the key functions of a Customer Management leader
• Learn to manage team performance through metrics and accountability, as well as reward and incentivize a team
• Gain the skills to develop and motivate a marketing and public relations team, including coaching and mentoring

Module 4: Business Law for CCO

• Understanding fundamentals of legal systems regarding business activities
• Gain essential knowledge in building a competition framework in accordance with existing law
• Understanding the structure and components of contracts to prepare for successful business deals

Module 5: Market Analysis

• Learn & understand various tools and techniques to collect market data from three levels: Macro, Tactical, and Operational/Supplier level
• Develop Skills in analyzing market trends and customer segmentation
• Strengthen competencies in prospecting Customer Analytics and Sales Data Analytics

Module 6: Strategic Sales Planning

• Developing effective sales models and framework
• Building efficient business models to support sales planning
• Gain essential sales techniques for a successful negotiation

Module 7: Distribution and Supply Chain Management

• Learn and understand the functions of the distribution system and warehouse management
• Gain essential skills in developing smart transportation and logistics management

Module 8: Customer Service Management

• Identify key Customer Relationship Management (CRM) stakeholders such as senior executives, external clients, and VIPs
• Learn and understand the fundamentals of Customer Relationship Management (CRM)
• Gain deep knowledge of CRM systems for effective executive and marketing support

Module 9: Marketing for CCO

• Skills in analyzing market segmentation to develop an effective advertisement strategy
• Improve communication skills with external stakeholders
• Produce professional public relations materials such as press releases, social media content, and advertisement
• Applying IT in managing performance feedback and achieving organizational objectives
• Techniques in managing a brand’s reputation and preparing an effective communication plan

Module 10: Supervising the Sales Team and Human Resources Training

• Gaining fundamental knowledge in Sales Performance and Quality Control for implementing a better sales strategy
• Management Skills to Boost motivation of the employees
• Knowledge of supervising the Sales team
• Skills in developing strategic, structured training programs for sales executives

Module 11: Identifying Opportunities and Developing Business Strategies

• Identification, appreciation, and interpretation of the critical challenges and opportunities for the business and for the enterprise
• Developing the right entrepreneurial mindset is essential to identifying opportunities and taking action to start new ventures.